Public services duties
Enedis manages 95% of the electricity distribution network in continental France. This network belongs to local authorities (French municipalities or groups of municipalities), who subcontract to Enedis as an operator through a public service delegation. Enedis thus has 2 major public service duties.
Service continuity and quality: managing nearly 1.3 million km of electric lines, Enedis is responsible for continuous public electricity service. To fulfil this role, the company operates, maintains and develops the network. Enedis also invests in modernising and securing the network, particularly against extreme weather conditions.
Non-discriminatory access to the distribution network: in compliance with regulations, Enedis ensures that users have transparent, objective and non-discriminatory access to the network. The company also guarantees the confidentiality of commercially sensitive information handled, having developed a code of conduct for this specific purpose. Adherence to this code is examined in an annual report submitted to the Commission de Régulation de l’Energie, France’s regulatory authority on energy.
Enedis, in the heart of the open electricity
Enedis contributes to the smooth operation of the electricity market by pursuing a twofold objective of quality and neutrality.
The quality of Enedis’s electricity supply is among the highest in Europe. To preserve this level of service, Enedis maintains and develops the network. The company also innovates to meet the needs of customers, electricity producers and electricity suppliers, particularly in the areas of information systems and metering.
Enedis contributes to the smooth operation of the open electricity market by guaranteeing non-discrimination against other parties in the network.
- 35 million customers
- 39 033 employees
- €13 billion in revenue in 2013
- 11 million operations per year
- 1,3 million km of electrical network managed